Denise Santos is a Customer Success Director at PTC, where she leads a team supporting Fortune 500 companies in the Life Sciences and Automotive industries. With over a decade of experience guiding organizations through digital transformation, she specializes in helping customers unlock the full value of digital thread solutions to drive innovation, efficiency, and compliance.
Originally from Brazil, Denise built her career in consulting and customer success before moving to the United States to take on a leadership role. She brings a global perspective to her work, shaped by navigating new cultures, industries, and challenges.
What drives her most is people—helping customers succeed, coaching high-performing teams, and mentoring the next generation of leaders. Known for her collaborative and curious approach, Denise thrives on connecting technology, business goals, and human potential to create lasting impact.