“Incivility is like a virus or a bug—we catch it and we pass it on. And we become carriers of it, even if we’re not aware of it. Think about it: someone cuts you off on your way to work. Or you walk into the workplace and someone says something rude or doesn’t acknowledge you after you’ve said hello. Things like that we carry with us throughout the day and often take it out on people, not only at work, but unfortunately on the home front as well.”—Christine Porath
Is there room for civility in today’s high-paced, heads-down, sound-bite, cut-to-the-chase world? The answer is a resounding yes!
Civility brings financial, emotional and physical benefits (and certainly makes sheltering in place a more pleasant experience for everyone).
Researcher and rudeness expert Dr. Christine Porath will share how you can foster a more positive environment at work and at home; tactical strategies to limit digital interruption in conversations and meetings; and finally, when there is no other recourse, how to confront effectively and maintain civility for yourself and those around you. Leave this session with an arsenal of tools to help you stay on the high road for work and life.
CHRISTINE PORATH is a professor at the McDonough School of Business at Georgetown University. Prior to that, she taught at Marshall School of Business at University of Southern California. Her research focuses on the effects of bad behavior as well as how organizations can create a more positive environment where people can thrive. She is the author “Mastering Civility” and co-author of “The Cost of Bad Behavior.” Porath frequently speaks and delivers workshops for organizations and conferences, including Google, United Nations (UN), International Monetary Fund (IMF), Conference Board, Human Resources People and Strategy (HRPS), Department of Labor, Department of the Treasury, Department of Justice and the National Security Agency (NSA). She has taught in various executive programs at Harvard, Georgetown, and ESADE. Her work has been featured worldwide in over 1000 television, radio and print outlets, including The Wall Street Journal, Fortune, The New York Times and The Washington Post. It has appeared on 20/20, Today, Fox News, CNN, BBC and NPR. She has written articles for The New York Times (Sunday Review) and The Washington Post, and blogs for Harvard Business Review. Porath earned a Ph.D. from Kenan-Flagler Business School at the University of North Carolina at Chapel Hill.